This module sets out concepts and skills relating to the setup and use of online collaborative tools, such as storage, productivity applications, calendars, social media, web meetings, learning environments, and mobile technology.

On Completion

Understand the key concepts relating to online collaboration and cloud computing.
Set up accounts to prepare for online collaboration.
Use online storage and web-based productivity applications to collaborate.
Use online and mobile calendars to manage and plan activities.
Collaborate and interact using social networks, blogs, and wikis.
Schedule and host online meetings and use online learning environments.
Understand key mobile technology concepts and use features such as e-mail, applications, and synchronization.


Covers the key skills needed to understand the main concepts relating to online collaboration and cloud computing. Certifies best practice in effective use of online collaboration tools and mobile technology. Developed with input from computer users, subject matter experts, and practicing computer professionals from all over the world. This process ensures the relevance and range of module content.

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